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Training for Primary Care

We fully understand that professionals working within Primary Care are uniquely placed at the forefront of suicide prevention and have purposefully developed training with clinical tools, to meet the specific needs of staff often working within demanding, time pressured environments.

Our Connecting with People training modules combine compassion and governance to improve individual emotional resilience, increase empathy, reduce stigma and enhance participants ability to provide a safe, compassionate and appropriate response to patients experiencing suicidal thoughts and/or self-harm.

A number of our modules are suitable for Primary Care settings, however our ‘Suicide Awareness and Suicide Response for Primary Care’ module has been purposefully developed to address the specific needs of suicide mitigation within Primary Care settings and meet training recommendations for best practice.

Traditionally, the responsibility for people with suicidal thoughts has been seen to lie with mental health services, however recent research states that approximately two thirds of people who had died by suicide weren’t in contact with mental health services in the year before their deaths. Many were, however, in contact with their GP.
SAFETool™ is available in a number of formats; paper copy, electronic editable pdf, Web App and a number of common clinical system templates, such as SystmOne template. Used in conjunction with our training, SAFETool provides a comprehensive suicide mitigation approach designed to:
Our recognised Suicide Assessment Framework E-Tool (SAFETool™) is included within all of our Suicide Response modules and suitable for busy GPs and their clinical colleagues working within time pressured service provision environments.
  • Improve the assessment and documentation of people at risk of suicide and/or self-harm.
  • Provide a clear structure for the recording of patient information, to ensure excellent governance.
  • Provide effective patient-centred intervention practices and techniques.
  • Ensure compassionate engagement, tailored triage assessment, appropriate referral and student collaboration.
  • Support the development of a common language, promoting a more integrated response across statutory services, third sector providers and communities.
  • Minimise the anxiety and emotional labour for staff when addressing the mental health concerns of others.
SAFETool is suitable for all staff members whose role involves client assessment.  SAFETool:
  • is a recording template supporting clinician decision making, it is not a risk prediction tool
  • provides an accessible desktop reminder of Connecting with People training, underpinned by compassion and evidence-based principles. The desktop reminder embeds training into clinical practice
  • supports clinician’s clinical decisions and why they were made
  • does not tell clinicians what to do but offers a reminder of available options – this forms an intelligent recording template/aide memoire that supports GP decision making
  • assessment can be printed to facilitate effective referral, providing a consistent communication format between services
  • provides a Safety Plan template which can be co-produced with the patient. This includes patient generated, agreed ways to deal with further distress such as explicit removal or mitigation of means, emotional and social support, telephone and online support; an immediate improvement on current practice
  • is extensively peer reviewed by international experts in self-harm and suicide prevention, people with lived experience, GPs and third sector experts
  • offers potential to undertake audit post training, embedding in quality improvement plans

Suicide cannot be accurately predicted and Connecting with People training promotes the paradigm shift away from ineffective attempts to predict risk at an individual level, often as a means of allocating or excluding from care, to the adoption of a compassionate, holistic, trauma-informed and collaborative approach. 

Connecting with People training uses a compassionate approach to learning, that is pragmatic and suitable for busy, time-poor services. We focus on the delegate experience which is immersive, empowering, inclusive and values based. Our training style uses facilitation, lecture-style presentation, open discussion and group-work to remove unconscious barriers, improve compassion, knowledge and confidence.

We’ve received considerable national and international recognition for our Connecting with People training and are delighted that a significant number of STP’s, CCG’s, PHE and council organisations across the UK, as well as parallel organisations internationally have successfully adopted our approach

We offer a number of Connecting with People modules, designed to embed knowledge of best practice and meet identified training objectives for real-life impact and improvement of individual and organisational working practices.

Modules can be delivered as:

  • ’Direct to Participant' (DtP) programmes, designed to deliver training to up to 30 delegates at a time
  • ‘Train-the-Trainer’ (TTT) programmes, enabling larger organisations to develop in-house teams of their own trainers, licensed to deliver unlimited Connecting with People training to colleagues within their organisation.
  • Webinar ’Direct to Participant' (wDtP) programmes, designed to deliver webinar training to up to 10 or 20 delegates, all parties located remotely.
  • Webinar ‘Training Conference' (wTC) programmes, designed to deliver webinar training to up to 70 delegates, all parties located remotely. This format is available on selected modules only, see Training Delivery Options.
  • Webinar ‘Train-the-Trainer’ (wTTT) programmes - enabling larger organisations to develop in-house teams of their own trainers via webinar. These trainers then licensed to deliver unlimited Connecting with People training to colleagues within their organisation


For more information on delivery formats, please click here.